Veterans Services
| US Department of Veteran Affairs |
Phone: 1-800-698-2411 www.va.gov |
| Veteran Crisis Line | Phone: 1-800-273-8255 |
| SAVE Team, Veterans’ Services | Phone: 617-620-5555 |
| Veterans Crisis Line (24/7) |
Phone: 800-273-8255 Text: 838255 |
| Code Green – 1st Responder MH Advocacy | Website: codegreencampaign.org/resources |
| Safe Call Now (for 1st responders) | Phone: 206-459-3020 |
| Forge Health, Devens | Phone: 888-224-7312 |
| Veterans Inc. |
Phone: 1-800-482-2565 Address: 69 Grove Street, Worcester, MA 01605 |
Department of Mental Health (DMH)
|
Heather Powell North County Site, Fitchburg Site |
Email: Heather.Powell@mass.gov Phone: (978) 353-4443 |
|
Tara Brennan Westborough Site |
Email: Tara.Brennan@mass.gov Phone: (508) 616-2816 |
|
Jerry Juliano South County Site, North Grafton |
Phone: (508) 887-1133 |
|
Juliet Sithole-Berk Worcester Site |
Email: Juliet.Sithole-Berk@mass.gov Phone: (774) 420-3175 |
|
Kerry Roberts Canton Site |
Email: Kerry.Roberts@mass.gov Phone: (781) 401-9702 |
|
Val Comerford Director of Recovery and Employment Services |
Email: Valerie.Comerford@mass.gov Phone: (774) 317-0895 |
|
Carly Sebastian Child, Youth and Family Services Director Central MA area |
Email: Carly.Sebastian@mass.gov Phone: (774) 420-3141 |
Department of Children and Families (DCF)
|
Kim Ferrecchia-Rivas Regional Clinical Mental Health Specialist |
Office: 508-929-2137 Cell: 508-277-4087 Fax: 508-754-0420 Email: Kimberly.Ferrecchia-Rivas@massmail.state.ma.us Address: 5 Brussels Street, Building A, Worcester, MA 01610 |
Rape/Assault/DPPC/Sexual Exploitation
|
Heidi Sue LeBoeuf Pathways for Change (Rape Support) |
24/7 Hotline: 800-870-5905 Heidi Cell Phone: 508-963-6436 Worcester Office: 588 Main Street, Worcester, MA 01608 Fitchburg Office: 275 Nichols Road, Fitchburg, MA 01420 |
| Safe Exit Initiative (formerly LIFT) |
Phone: 508-762-9660 Website: safeexitinitiative.org Address: 534 Cambridge Street, Worcester, MA 01610 |
| National Sexual Assault Hotline | Phone: 1-800-656-HOPE (4673) |
| Rape, Abuse & Incest National Network (RAINN) | Website: www.rainn.org |
Elder Services
| Elder Abuse Hotline |
Phone: 1-800-922-2275 Alt.: 1-800-677-1116 |
| Elder Services of Worcester Area (ESWA) |
Phone: 508-756-1545 Website: eswa.org |
|
Laura LeBlanc ESWA Protective Services Program Manager |
Phone: (508) 852-3205 ext. 211 Email: lleblanc@eswa.org Address: 67 Millbrook Street, Suite 117, Worcester, MA 01606 |
| Alzheimer’s Association 24/7 Helpline | Phone: 1-800-272-3900 |
Open Sky Community Services
|
Open Sky Community Services Central Mass Crisis Intervention Training and Technical Center (CIT-TTAC) |
Phone: 508-723-3506 Email: centralma_TTAC@openskycs.org Website: www.openskycs.org Address: 4 Mann Street, Worcester, MA 01602 |
|
Sondrea Surette-Narcisse CIT-TTAC Operations Director |
Phone: 508-755-0333 Email: sondrea.surette@openskycs.org |
| Safe Homes (Youth LGBTQIA+ Drop-in Center) |
Safe Homes Worcester, 4 Mann St., Worcester, MA Drop-in hours: Thursdays, 5:30–8:30pm 5:30–6:30pm – Youth ages 14–17 6:30–7:30pm – All ages share meal 7:30–8:30pm – Youth ages 18–23 Safe Homes North Safe Homes Virtual |
Resources for Families
| Findhelp.org | Website: findhelp.org |
| LGBTQ+ Hotline | Phone: 1-888-843-4564 |
| LGBTQ+ Youth Talk | Phone: 1-800-246-7743 |
| Narcotics Anonymous (NA) | Phone: 818-773-9999 |
| Alcoholics Anonymous |
Phone: 1-888-425-2666 Phone: 212-870-3400 |
| The Massachusetts Substance Use Helpline |
Phone: 1-800-327-5050 Website: helplinema.org |
| Family Resource Center (Worcester) | Phone: 508-796-1411 |
| Family Resource Center (Milford) | Phone: 774-268-3843 |
| National Runaway Safeline | Phone: 1-800-786-2929 |
| Poison Control | Phone: 1-800-942-5969 |
| LUK Inc. |
Phone: 1-508-762-3000 Phone: 1-978-345-0685 |
| PPAL (Parent Professional Advocacy League) | Phone: 508-767-9725 |
Emergency Services Provider/
Community Behavioral Health Clinic (CBHC)
| Community Health Link (North County) | Phone: 1-800-977-5555 |
| Community Health Link (Worcester) | Phone: 866-549-2142 |
| Riverside (South County) | Phone: 800-924-4665 |
| UMASS Emergency Mental Health (EMH) |
Phone: 508-856-3562 Phone: 508-334-3562 Address: 55 N Lake Ave, Worcester, MA |
| Massachusetts Behavioral Health Helpline | Phone: 833-773-2445 |
Resources for Individuals Struggling with Mental Health
| YWCA 24/7 Domestic Abuse Hotline | Phone: 508-755-9030 |
| National Suicide Prevention 24/7 Hotline | Call or text: 988 |
|
KIVA Peer Support Call-in (M–F 12a, 12p & 7pm) (Saturday 12a, 7p; Sunday 12a, 5pm) |
Phone: 508-556-4226 |
| NAMI | Phone: 978-870-8887 |
| Restoration Recovery Center (Fitchburg) | Phone: 978-987-1258 |
| Crisis Text Line | Text: 741-741 |
| Cross Connect Warm Line |
Phone: 1-978-629-8485 (After 3 beeps, enter your phone number and a volunteer will call you back shortly.) |
| Edinburg Center Warm-line | Phone: 617-875-0748 |
| National Domestic Violence Hotline |
Phone: 1-800-799-SAFE (7233) Hearing impaired line: 1-800-787-3224 |
| Safelink Domestic Violence Hotline |
Phone: 1-877-785-2020 (Finds temporary housing/shelter for survivors of intimate partner violence.) |
Disabled Persons Protection Commission (DPPC)
| DPPC Abuse Hotline | Phone: 1-800-426-9009 |
Autism
| ALEC (Autism and Law Enforcement Education Coalition) | Phone: 781-762-4001 ext. 420 |
|
Department of Developmental Services (Central/West Region) Contact: Pamela Ferguson Regional Autism Program Coordinator |
Phone: 413-205-0849 Fax: 413-205-1604 Email: Pamela.P.Ferguson@state.ma.us Address: 140 High Street, Springfield, MA 01105 |
| Asperger’s Association of New England | Phone: 617-393-3824 |
Substance Use Treatment
| Spectrum Health Systems |
Phone: 1-800-366-7732 Phone: 1-508-854-3320 |
| CleanSlate | Phone: 1-508-471-5600 |
| New England Recovery Center | Phone: 1-844-500-6372 |
| ADCARE Hospital |
Phone: 1-800-252-6465 Phone: 1-508-453-3053 |
| SAMHSA’s National Hotline |
Phone: 1-800-662-HELP (4357) Website: findtreatment.gov |
| Massachusetts Overdose Prevention Helpline |
Phone: 800-972-0590 Website: massoverdosehelpline.org |
| Massachusetts Substance Use Helpline | Phone: 800-327-5050 |
Homelessness
| Homeless Helpline | Phone: 1-866-584-0653 |
| SMOC | Phone: 508-872-4853 |
| Abby’s House (Women only) | Phone: 508-756-5486 |
| Central Massachusetts Housing Alliance (CMHA) | Phone: 508-752-5519 |
First Responder Treatment
| Recovery Centers of America, RESCU Program | Phone: 1-800-732-6837 |
| On-Site Academy | Phone: 978-847-0177 |
| LEADER at McLean | Phone: 617-855-3141 |
| CISM | Phone: 978-567-3722 |
| Banyan Treatment Center | Phone: 888-643-1286 |
| Responders Refuge (Outpatient) | Website: respondersrefuge.com |
| Camp Resilience | Website: camp-resilience.org/futureretreats.html |
